While the focus of this training course is on agency PR practitioners, it is packed with tips from successful account managers across a wide range of industries, including investment banking, the legal profession and advertising.

The course provides practical advice on how to maximise repeat business by managing your client relationships effectively. Delegates will learn the research techniques they need in order to monitor the competitive pressures affecting their client relationships, and discover how to use feedback processes that will tell them more about how others see them.

Delegates will also have an opportunity to hone their communications skills and ensure that clients recognise the value they add to their business.

Most importantly of all, those completing this training course will have the tools they need to encourage clients to regard them as a partner rather than a supplier.

The Bladonmore approach to training

• Bladonmore distinguishes itself by the depth of research and preparation done before every session, and the in-depth feedback given afterwards. This ensures long lasting benefits for the individual and for the organisation. 

• Much of our training is part of a Bladonmore strategic communications programme addressing specific corporate and communication challenges.

• Over 80% of Bladonmore's work is repeat business from clients who understand the additional value Bladonmore brings to their organisations. Please call for more information.

• All our courses are extensively tailored to your exact needs.

• Every member of Bladonmore's training team is an expert in their field. These individuals include leading journalists, analysts, fund managers, company executives, lawyers and other City professionals. We always match the most effective trainer to your needs.

• Every delegate receives a tailored Bladonmore training pack, which acts as a guide throughout the training course and as a reference tool for the future.

• Bladonmore operates on a strictly confidential basis, bound by non-disclosure agreements.

Training location & dates

Bladonmore's flexible, customer-led approach means that we will work globally, wherever and whenever we are needed. We generally conduct courses at our clients' offices or at our central London premises.

MORE INFORMATION

Call +44 (0)20 7631 1155 or email us to book a training course or to discuss your requirements.